MOM’S HOUSE PRIVACY POLICY

Effective Date: September, 18th 2019
Last Updated: July 21, 2025

1. OVERVIEW

Mom's House Technology LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, use our services, or participate in our programs including the Silver Tsunami training, STS Framework course, affiliate programs, and related services.

By using our services, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

Personal Information You Provide:

Contact Information: Name, email address, mailing address

Account Information: Username, password, profile details

Payment Information: Credit card details, billing address, PayPal information

Educational Information: Course progress, quiz results, completion status

Communication Records: Support tickets, emails, feedback, survey responses

Business Information: Company name, website URL, social media handles (for affiliates)

Identity Verification: Tax ID, SSN, government-issued ID (when required)

Information Collected Automatically:

Device Information: IP address, browser type, operating system, device identifiers

Usage Data: Pages visited, time spent, click patterns, feature usage

Location Data: General geographic location based on IP address

Cookies and Tracking: Website preferences, login status, analytics data

Performance Data: Course completion rates, engagement metrics, learning analytics

Information from Third Parties:

Payment Processors: Transaction confirmations, payment status

Social Media: Profile information if you connect social accounts

Analytics Services: Website usage and performance data

Marketing Partners: Referral source information

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide Services:

Process purchases and deliver digital products

Manage user accounts and provide customer support

Track course progress and provide completion certificates

Facilitate community discussions and networking

Communications:

Send course materials and educational content

Provide customer support and respond to inquiries

Send important updates about your account or purchases

Deliver newsletters and promotional content (with consent)

Business Operations:

Process payments and manage subscriptions

Prevent fraud and ensure platform security

Analyze usage patterns to improve our services

Conduct research and development

Legal and Compliance:

Comply with applicable laws and regulations

Respond to legal requests and prevent illegal activities

Enforce our Terms of Service and other policies

Protect our rights and the rights of our users

Marketing and Personalization:

Personalize your experience and content recommendations

Conduct market research and analyze trends

Develop and improve our products and services

Measure marketing campaign effectiveness

4. INFORMATION SHARING AND DISCLOSURE

We Share Your Information With:

Service Providers:

Payment Processors: Stripe, PayPal, and other payment services

Email Services: For delivering course content and communications

Cloud Storage: Secure hosting and data storage providers

Analytics Tools: Google Analytics, marketing analytics platforms

Customer Support: Help desk and support ticket systems

Business Partners:

Affiliates: Limited information for commission tracking and payments

Joint Ventures: Partners for co-created content or programs

Integration Partners: Third-party tools integrated with our platform

Legal Requirements:

Government Authorities: When required by law or legal process

Law Enforcement: To investigate suspected illegal activities

Court Orders: In response to valid legal demands

Tax Authorities: For tax reporting and compliance (1099 forms, etc.)

We Do NOT:

Sell your personal information to third parties for marketing

Share your information with competitors

Provide customer lists to other companies

Use your information for purposes beyond what's described here

5. DATA SECURITY

We implement comprehensive security measures to protect your information:

Technical Safeguards:

Encryption: SSL/TLS encryption for all data transmission

Secure Storage: Encrypted databases and secure server infrastructure

Access Controls: Multi-factor authentication and role-based access

Regular Updates: Security patches and system monitoring

Administrative Safeguards:

Employee Training: Privacy and security training for all staff

Background Checks: Screening for employees with data access

Incident Response: Procedures for handling security breaches

Regular Audits: Periodic security assessments and reviews

Physical Safeguards:

Secure Facilities: Protected data centers and office spaces

Equipment Security: Secure disposal of hardware and media

Access Restrictions: Limited physical access to sensitive systems

However, no method of transmission over the internet or electronic storage is 100% secure.

6. COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use:

Essential Cookies:

Required for basic website functionality

Enable secure login and account access

Remember your preferences and settings

Analytics Cookies:

Track website usage and performance

Help us understand user behavior and preferences

Measure the effectiveness of our content and features

Marketing Cookies:

Track referral sources and campaign performance

Enable personalized advertising (with consent)

Measure marketing campaign effectiveness

Affiliate Tracking:

Attribute sales and conversions to affiliate partners

Calculate and track commission payments

Ensure proper credit for referrals

Managing Cookies:

Browser Controls: Adjust settings in your web browser

Opt-Out Tools: Use industry opt-out mechanisms

Cookie Preferences: Manage preferences in your account settings

Essential vs. Optional: Some cookies are required for functionality

7. DATA RETENTION

We retain your information for different periods based on the type of data and business needs:

Account Information:

Active Users: Throughout your relationship with us

Inactive Accounts: Up to 3 years after last activity

Deleted Accounts: 30 days for recovery, then permanently deleted

Transaction Records:

Payment Information: 7 years for tax and legal compliance

Course Purchases: Indefinitely for continued access rights

Refund Records: 7 years for dispute resolution

Communications:

Support Tickets: 3 years for quality assurance

Marketing Communications: Until you unsubscribe

Legal Communications: As required by applicable laws

Analytics Data:

Website Usage: 2 years for performance analysis

Course Analytics: 5 years for educational improvement

Marketing Data: 3 years for campaign analysis

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access and Portability:

Request copies of your personal information

Receive your data in a portable, machine-readable format

Understand how your information is being used

Correction and Updates:

Update or correct inaccurate information

Complete incomplete personal information

Modify your communication preferences

Deletion and Restriction:

Request deletion of your personal information

Restrict certain processing of your data

Object to processing based on legitimate interests

Marketing Communications:

Unsubscribe from marketing emails

Opt out of promotional communications

Manage your communication preferences

To exercise these rights, contact us at [email protected]

9. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to Know:

Categories of personal information we collect

Sources of personal information

Business purposes for collection

Categories of third parties we share with

Right to Delete:

Request deletion of personal information

Some exceptions apply for legal compliance

Confirmation of deletion upon completion

Right to Opt-Out:

We do not sell personal information

Right to opt-out if practices change

Right to non-discrimination for exercising rights

Authorized Agents:

Designate agents to make requests on your behalf

Verification requirements for agent requests

Power of attorney or written authorization required

10. EUROPEAN UNION PRIVACY RIGHTS (GDPR)

For users in the European Union, we comply with GDPR requirements:

Legal Basis for Processing:

Consent: For marketing communications and optional features

Contract Performance: To provide services you've purchased

Legitimate Interests: For analytics and business operations

Legal Obligations: For tax reporting and compliance

Data Subject Rights:

All rights listed in Section 8 above

Right to lodge complaints with supervisory authorities

Right to withdraw consent at any time

Automatic deletion rights (right to be forgotten)

Data Transfers:

Adequate protection for data transferred outside the EU

Standard contractual clauses with service providers

Safeguards for international data transfers

11. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age:

We do not knowingly collect information from children under 13

Parents should contact us if they believe we have collected their child's information

We will delete any information from children under 13 upon discovery

Users must be at least 18 to create accounts or make purchases

12. INTERNATIONAL USERS

If you're located outside the United States:

Your information may be transferred to and processed in the US

We provide adequate protection for international transfers

Local privacy laws may provide additional rights

Contact us for country-specific privacy questions

13. AFFILIATE PROGRAM PRIVACY

For Affiliate Partners:

Application Information: Contact details, business information, tax ID

Performance Tracking: Clicks, conversions, commission calculations

Payment Information: PayPal email, bank account details

Communications: Program updates, promotional materials, support

Commission Tracking:

Unique affiliate links and tracking codes

Cookie-based attribution for sales

Performance analytics and reporting

Anti-fraud monitoring and verification

Affiliate Data Sharing:

Performance data provided in affiliate dashboards

Aggregate market data for promotional purposes

No sharing of individual customer information

Compliance with affiliate marketing regulations

14. THIRD-PARTY SERVICES

Payment Processors:

Stripe, PayPal, and other payment services have their own privacy policies

We do not store complete credit card information

Payment data is processed securely by certified providers

Analytics Services:

Google Analytics and similar services collect usage data

These services have their own privacy policies and opt-out mechanisms

Data is used to improve our services and user experience

External Links:

Our website may contain links to third-party sites

We are not responsible for third-party privacy practices

Review privacy policies of any sites you visit through our links

15. DATA BREACH NOTIFICATION

In the event of a data breach:

Immediate Response: Secure systems and assess the scope

User Notification: Prompt notification if personal information is affected

Regulatory Reporting: Comply with applicable breach notification laws

Remediation: Take steps to prevent future breaches

16. BUSINESS TRANSFERS

If our business is acquired or merged:

Your information may be transferred to the new entity

You will be notified of any ownership changes

Privacy protections will continue under the new ownership

You may have additional rights depending on the jurisdiction

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically:

Notification: Email notification for material changes

Website Notice: Updated policy posted with revision date

Continued Use: Using our services after changes constitutes acceptance

Version Archive: Previous versions available upon request

18. CONTACT INFORMATION

For privacy-related questions, requests, or concerns:

Mom's House Technology LLC
246 Chesterfield Mall, Unit 788
Chesterfield, MO 63017

Privacy Contact: [email protected]
General Information: [email protected]

Types of Privacy Requests:

Data Access: Request copies of your personal information

Data Correction: Update or correct your information

Data Deletion: Request deletion of your information

Marketing Opt-Out: Unsubscribe from communications

General Questions: Any other privacy-related inquiries

Response Times:

Simple Requests: Within 5 business days

Complex Requests: Up to 30 days (may extend with notification)

Urgent Matters: Prioritized for immediate attention

19. CONSENT AND ACKNOWLEDGMENT

By using our services, you acknowledge that:

You have read and understood this Privacy Policy

You consent to the collection and use of your information as described

You understand your rights and how to exercise them

You agree to receive necessary communications about your account and purchases

This Privacy Policy is part of our Terms of Service and is governed by the same legal framework.